Well Standards have got very bad to say the least. I have gone there and had cappuccinos and Latte and hot chocolate, and they are all just warm. They should be piping hot like other restaurants. The Scones are doughy with little flavor too. My friends complain about this as well and feel standards have slipped. We have decided if things don't improve ,we will not be going in there again. There is 5 of us and would like to get decent coffee for our money. COFFEE NEEDS TO BE PIPING HOT, SCONES NEEDS TO BE FRESH,